FAQs
Getting Started
What is a SaaS ERP?
- It is an ERP system that runs online — no need for downloads or installations.
- You can access it anytime, anywhere via a browser.
Is your ERP cloud-based?
- Yes, it is 100% cloud-based and accessible from any device with internet.
What is ARPA ERP and who is it designed for?
ARPA ERP is a cloud-based ERP solution purpose-built for engineering and fabrication industries. It helps streamline operations, improve visibility, and support project-based working.
How is ARPA ERP different from generic ERP systems?
Unlike generic ERP systems, ARPA ERP is industry-specific. It supports multi-unit inventory, project-wise stock control, fabrication-centric planning, and document- driven workflows tailored to engineering businesses.
Is there a free trial or demo available before subscription?
Yes, we offer both a personalized demo and a limited free trial to help you explore ARPA ERP before subscribing.
Which industries does ARPA ERP serve best?
ARPA ERP is ideal for industries such as steel fabrication, structural engineering, custom equipment manufacturing, and project-based production companies.
Do I need IT team to implement ARPA ERP?
No. ARPA ERP is easy to implement with our guided onboarding support. We handle the technical setup, so you do not need a dedicated IT team.
Features & Functionality
Does ARPA ERP support project-wise stock management and costing?
Yes, you can reserve, issue, and track material and cost at the project level throughout procurement, inventory, and production.
Can I manage production planning and shop floor activities?
Yes. ARPA ERP supports shift-based planning, task assignments, material issuance, and tracking of production progress.
How does ARPA ERP handle multi-unit inventory (e.g., kg, pcs, length, width)?
Our system supports multiple units like weight, length, and piece count with automatic conversions and dimension-based stock management.
Can I define and manage multi-level BOMs (Bill of Materials)?
Yes, you can create and manage complex multi-level BOMs with routing, costing, and drawing attachments.
Does ARPA ERP support estimation and quotation generation with BOM costing?
Absolutely. You can generate cost-based estimates directly from BOMs and convert them into professional quotations.
Is there a feature to track enquiry to order lifecycle?
Yes. ARPA ERP covers the full sales cycle – from enquiry to quote, to order confirmation, including communication logs and revisions.
Can I attach technical drawings, PDFs, and documents to transactions?
Yes. Document attachment is available at both the document and line-item levels for materials, projects, and production entries.
How are approvals and workflow handled in ARPA ERP?
Customizable workflow approvals can be set for purchases, quotations, payments, and production stages.
Does the system support real-time notifications or alerts?
Yes, users can receive real-time alerts via email or in-app notifications for approvals, updates, and critical activities.
How do dashboards and analytics work in ARPA ERP?
You get access to smart dashboards for sales, inventory, production, and procurement, with key KPIs and drill-down reports.
Can I configure user roles and access rights at module level?
Yes, you can define detailed user roles, assign module access, and control action-level permissions.
Is there support for project-based profitability analysis?
Yes. You can track project-wise material, labor, and overhead costs to analyze real-time profitability.
Can I customize ARPA ERP for my business?
Our aim is to provide an off the shelf ERP, which needs little or no customization. ARPA ERP is industry specific so you don’t need to take the pain of customization for your company. It is flexible and easy to configure.
Does ARPA ERP integrate with other tools?
We are currently developing tools/features that will enable integration with other popular apps.
Pricing & Plans FAQs
How much does it cost?
- Pricing depends on your team size and features needed.
- Visit our Pricing page to know the most suitable pricing plan
Is there a free trial?
- Yes! Try it free before you commit.
Are there any hidden fees?
- Our pricing is transparent. No surprises.
Security & Compliance FAQs
Is my data secure?
- We are following industry best practices to ensure that your data is always secure
Support
How quickly can we start?
- Setup is fast. Start in a few days to 4 weeks depending on your needs.
Do you offer training?
- We provide training, guides, and onboarding support.
What support is available?
- Knowledge Base – Self-help guides & videos
- Email Support
- Online support via Zoom, Teams, etc.
- Phone support during business hours
- Dedicated Success Manager
Migration & Updates FAQs
Are updates included?
- Yes, we provide regular updates with new features, functionalities, and security enhancements.
Security & Compliance FAQs
Is my data secure?
- We use encryption and secure cloud hosting.
Getting Started & Support
How quickly can we start?
- Setup is fast. Start in a few days to 4 weeks depending on your needs.
Do you offer training?
- We provide training, guides, and onboarding support.
What support is available?
- Email Support
- Online support via Zoom, Teams, etc.
- Phone support during business hours
Migration & Updates FAQs
Are updates included?
- Yes, we provide regular updates with new features and security enhancements.
Last updated: 06 June, 2025